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Love the products from The Soap Company of Nova Scotia, and as a person who tries to reduce waste (especially plastic waste) I was excited to see a 'zero-waste' option come online. Instead what I got was a package with 4 items all individually wrapped in plastic (some things double layered).
As an added frustration, you will then receive a near daily request to review products.
TL:DR Products are great, but their version of zero-waste is wrong
Good afternoon Spencer,
First - I am very sorry for the delay in replying to your review. It came in shortly before our fire and we are just catching up now on replies to reviews. The fact that you took the time to share your thoughts is not lost on us <3 Thank you <3
We are constantly striving to offer lower waste and zero waste options. For us, that means any plastic used is at the very least recyclable.
Over the past year we have made major strides. To name a few - many of our products now come in plastic free boxes that are printed with vegetable ink - so they are both compostable and recyclable. We use glass for our candles and essential oils (and stay tuned for updates about our lotion and head to toe oils). Our laundry powder and soaks are no longer in kraft bags (which were lined with an adhered plastic so could not be recycled or composted). We are not stopping here and will continue to improve.
Based on your feedback we have moved away from the wording zero waste and are using bulk instead. We also looked into daily requests to review - we changed apps and are still learning <3 We believe we have it sorted so only 1 request to review goes out, we are looking to our customers to let us know if that’s not the case <3
Hope you have been well this past year and a bit,
Thank you for helping us be better!
Please check your email for a coupon code to thank you for your review.
Anna & The Soap Pro Team
I really like the natural scent of this laundry detergent - it's just enough and doesn't overwhelm. I appreciate that this product is natural, no chemicals and no plastic! I will be buying again and recommending to friends.
Every Christmas my mom would get a container of hard candy, and this candle smells exactly like it. The clove was always the dominant scent, just like with the candle, and was my mom's favourite. It's like the scent of Christmas past.
Face cream, body lotion, soap and deodorant all wonderful products no more rashes or redness on me and surrounded by the fragrance of patchouli I’m in skin care heaven. Then I get to use towels and sleep on sheets that are so soft and smell beautifully of patchouli because I also got patchouli laundry soap… life could not be any better! Thank you for your wonderful products and for your fragrances. Patchouli was becoming so hard to find especially in Canada but I’m glad to see you’re still producing patchouli scented products. They’re fantastic please don’t ever stop.
This laundry detergent is wonderful - it smells lovely, does an excellent job on cleaning clothes, and is 100% safe for the environment. No need to spend lots of money on heavily perfumed detergents and bulky containers anymore!
It’s the soap that does it all! Nice rich lather, pleasant mild scent, gentle on the skin and hair. Love that we’re done with plastic shampoo and conditioner bottles. I believe my hair is healthier and more lustrous without either of those.
Santa will be stuffing a bar in each stocking this year. I’m expecting more converts to this great product.