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You must notify us within 14 days of the shipment notification if the order or any items are missing or damaged. Please send an email to email@example.com including your order number, description of the damage (or if the parcel or items are missing) & photos.
Orders are sometimes not able to be delivered to your home or Post Office Box. This occurs for a variety of reasons, including, but not limited to, attempts to deliver not being successful or the parcel not fitting in your mail box. When this happens they do get returned to us.
If you would like the order shipped again, we will reship when you have paid the new shipping fee of $25.00. This applies to orders that qualified for free shipping, as the cost of shipping the first time has already been paid by us.
If you would like the order cancelled, we will refund the amount paid minus a $25.00 shipping fee.
All cancellations must be arranged by phone. Call us toll free at 1-844-522-2114.
If the order is cancelled before it shipped there will be no restocking or return fees.
If the order is cancelled after it shipped the following will apply:
If you are dissatisfied with any product, please contact us. We stand behind our products and will do everything we can to make it right <3
If, after troubleshooting and discussing, you are not satisfied with your product(s), we will offer a replacement of equal value.
If we have not been able to resolve the problem and a replacement isn’t the solution we will issue a refund upon return of the product(s).
Essential Oil ~ Patchouli (Be Mine)
Face & Body Lotion ~ Patchouli
I bought one to try it. I will buy more.
My fave scent. Absorbs nicely.
I’ve been using this laundry soap for over a year. I keep it in a glass jar on my washing machine. It’s not messy or doesn’t require a large storage space. I use 1-2 teaspoonfuls per load, and it cleans the clothes. Bonus is that it doesn’t mean I’m sending large plastic bottles to the landfill. And no microplastics in our water supply.