My shopping cart
Your cart is currently empty.
Continue ShoppingBulk Unscented Soak Base (2.5 kg)
After a busy, long day it is so wonderful to enjoy a luxurious soothing soak. Whether you choose a full body tub or simply pop your feet into a basin, this product will add a special soothing to warm water, helping you settle down before sleep time.
Use this unscented mixture as is, or add essential oils, rose petals, colloidal oats, fresh herbs, honey, whatever suits your mood
Love the products from The Soap Company of Nova Scotia, and as a person who tries to reduce waste (especially plastic waste) I was excited to see a 'zero-waste' option come online. Instead what I got was a package with 4 items all individually wrapped in plastic (some things double layered).
As an added frustration, you will then receive a near daily request to review products.
TL:DR Products are great, but their version of zero-waste is wrong
Good afternoon Spencer,
First - I am very sorry for the delay in replying to your review. It came in shortly before our fire and we are just catching up now on replies to reviews. The fact that you took the time to share your thoughts is not lost on us <3 Thank you <3
We are constantly striving to offer lower waste and zero waste options. For us, that means any plastic used is at the very least recyclable.
Over the past year we have made major strides. To name a few - many of our products now come in plastic free boxes that are printed with vegetable ink - so they are both compostable and recyclable. We use glass for our candles and essential oils (and stay tuned for updates about our lotion and head to toe oils). Our laundry powder and soaks are no longer in kraft bags (which were lined with an adhered plastic so could not be recycled or composted). We are not stopping here and will continue to improve.
Based on your feedback we have moved away from the wording zero waste and are using bulk instead. We also looked into daily requests to review - we changed apps and are still learning <3 We believe we have it sorted so only 1 request to review goes out, we are looking to our customers to let us know if that’s not the case <3
Hope you have been well this past year and a bit,
Thank you for helping us be better!
Please check your email for a coupon code to thank you for your review.
Be well,
Anna & The Soap Pro Team
This is not my first time contacting the business but since my other efforts were unsuccessful, I felt that I should warn other potential customers about it. If you have a problem with a product be prepared to be ignored. We want to support local and purchased the deodorant in Acadian Forest and Sensitive. I broke out immediately and my husband not long after. My daughter also did after the first time using hers. We have since been told that not everyone can handle baking soda in deodorant which this product contains. After a week or so we started contacting the business and again, without success. We bought ours in February! We purchased the three pack and a combo plus my daughter bought a single jar. We now between us have five unopened jars and three which are slightly used. Eight jars almost full of a product not usable and the business not answering calls, emails and facebook messages. Since we’d still like to try natural products, we have been testing a natural deodorant from a lady in the Annapolis Valley that contains no baking soda and we are using them just fine. The deodorant is highly effective which I honestly can’t vouch for this product since we are I guess allergic to baking soda. Buyer beware, not only order just one jar to start but be prepared to be totally ignored by the business. Obviously they do not stand behind their product!
This is not my first time contacting the business but since my other efforts were unsuccessful, I felt that I should warn other potential customers about it.
If you have a problem with a product be prepared to be ignored.
We want to support local and purchased the deodorant in Acadian Forest and Sensitive. I broke out immediately and my husband not long after. My daughter also did after the first time using hers.
We have since been told that not everyone can handle baking soda in deodorant which this product contains. After a week or so we started contacting the business and again, without success. We bought ours in February!
We purchased the three pack and a combo plus my daughter bought a single jar. We now between us have five unopened jars and three which are slightly used. Eight jars almost full of a product not usable and the business not answering calls, emails and facebook messages.
Since we’d still like to try natural products, we have been testing a natural deodorant from a lady in the Annapolis Valley that contains no baking soda and we are using them just fine. The deodorant is highly effective which I honestly can’t vouch for this product since we are I guess allergic to baking soda.
Buyer beware, not only order just one jar to start but be prepared to be totally ignored by the business. Obviously they do not stand behind their product!
Fantastic product as is everything they make :)
Not a super strong scent which is nice